The very best possible customer service and professionalism

I have been a patient of Alisdair's for 15 years and was first introduced on recommendation from a friend as my daughter had eye problems and been discharged from Moorfields Hospital and I needed to feel comfortable moving forward to a new optician.
 
My daughter was then 7 and was a little difficult with a strong personality and with the eye issues she had, needed to be handled well!  Alisdair was first class with this and she immediately liked him, his humour, and he put no pressure on her at all, but most importantly she trusted him and was relaxed and so was I.
 
This was when Alisdair worked in an opticians in Strood and quickly all my children (I have four) were tested and along with myself have been his patients ever since, sometimes at inconvenience as we followed him to a practice in Bluewater, Maidstone and was delighted he then set up his own practice in Snodland.  In Snodland he had the best technical equipment to test us which meant if there had been any further issues with my daughter Megan's eyes it would have been quickly spotted.
 
Alisdair is a darling and always gives us the very best possible customer service and professionalism, he is fair, he is loyal, kind, generous hearted and I would never want to use another optician.

Sharon Turner-Fry